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Data Processing Information

Last updated: September 2025

Important Notice

Glandor Health is a wellness and nutrition information platform. We are NOT a healthcare provider and NOT covered by HIPAA. We do not process Protected Health Information (PHI) or provide medical services.

1. What Data We Process

Glandor Health processes wellness and nutrition information you provide, including:

  • Meal photos and descriptions
  • Nutrition tracking data (calories, macros, etc.)
  • Health goals and preferences
  • Activity and progress information
  • Account information (email, name, etc.)

2. How We Use Your Data

We use your wellness data to:

  • Provide AI-powered nutrition analysis and meal insights
  • Track your progress toward health goals
  • Generate personalized recommendations
  • Improve our AI algorithms and services
  • Provide customer support

3. Data Security

We protect your wellness data with industry-standard security measures:

  • AES-256 encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • Multi-factor authentication (MFA)
  • Regular security audits
  • 24/7 security monitoring
  • Secure cloud infrastructure

4. Your Rights

You have the right to:

  • Access your wellness data at any time
  • Export your data in a portable format
  • Delete your account and all associated data
  • Update or correct your information
  • Opt out of non-essential data processing

5. Data Retention

We retain your wellness data for as long as your account is active. When you delete your account, we permanently delete all your personal data within 30 days, except where required by law.

6. Third-Party Services

We may use trusted third-party services to help process your data (e.g., cloud hosting, analytics). These services are contractually bound to protect your data and use it only for specified purposes.

7. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

8. Contact Us

For questions about how we process your data, contact us at:

9. Changes to This Information

We may update this data processing information from time to time. We will notify you of any material changes by email or through our platform.

For complete information about our data practices, please review our Privacy Policy and Terms of Service.